Customer Testimonials

This is the 3rd time we have had work done... and the 3rd time they did NOT disappoint...from the INITIAL CALL (thanks front office staff) to the END OF JOB! GREAT CUSTOMER SERVICE ... GREAT response... GREAT work... Competitively priced!! I had a last-minute water heater emergency and they did everything possible to get it done in a timely manner -- which I am my family appreciated!! They exceeded my expectations! DEFINITELY worth the call!

-Michael M.

Jason came out today to replace my aging water heater; he arrived on time and was incredibly nice, professional, and did the work very fast. From the excellent customer service provided by Luanne when I called to schedule, to the end of the install, I couldn’t be happier. Highly recommend!!

-Nicole L

Hi All,

I just wanted to thank you for helping my mom yesterday.

She called in a panic as her sump pump failed during the height of the rains. Emergencies always happen on the weekends for our family it seems. She told me someone spoke to her immediately and you guys got her squared away by the evening. The new pump is apparently much quieter too! When she asked for someone, I did not hesitate to give them your number. I am happy I can confidently refer your team each and every time!

Thanks so much!

-Chad A

Used Building Waters for HVAC upgrade in a home renovation. Dan and his crew are exceptional. Great communication from start to finish. Felt the team treated my project as if it was their own. Fair price, excellent experience.

—Tom G.

My company has been using Building Waters for the last three years, both for plumbing and HVAC. Dan and Wes are top rated and are willing to go beyond what is expected to ensure complete satisfaction. It has never been about getting the job done and getting out the door to the next job. They are totally about customer satisfaction. And guess what - the clock does not keep ticking! The price is what the price is and no matter what it takes, they stick with it until you are completely satisfied!

—Mark H.

I just want to say thanks for the services you guys have provided to Calvary Memorial Church. Everyone associated with Building Waters has been great to work with. This week, new plumbing was installed at the house, what a difference it has made. Appreciate the job Mike and his helper did.

—Dan B.

We have called on Building Waters numerous times. They're always on time, job is done right the first time, very sensitive to home owner's needs and budgets, and above all, they're customer focused. Highly recommended.

—Bill S.

Dan was great discussing options and pros/cons. Pricing was right on; installation of water heater and HVAC was smooth. Would use again and recommend without hesitation.

—James B.

Here within the hour! They've replaced my hot water heater, sump pump, and now the garbage disposal. Plus other problems throughout the years. Prices are super reasonable! I've been their customer since Wesley was a part time, one-man shop. Now that he's expanded, he hasn't skipped a beat with fantastic service!

—Keith G.

Building Waters has helped out with 2 separate plumbing issues at my house. Both times they did a great job. The one thing I especially liked is that they do a really good job of explaining your options and what is going on with the plumbing, rather than just telling you what needs to be done. They really want you to understand it.

—Kelly W.

I hired Building Waters to run new water pipes. They arrived on time and finished as promised. I was very pleased with their work and cost. I called them back to put in a water softener, filter, and hook up a hot water heater. The techs are so courteous and completely cleaned up after the job was done.

—Bonnie G.

Building Waters recently installed our HVAC, and the whole team was outstanding from start to finish. I have dealt with many contractors over the years and my experience here has been the best by far.

 

—Joe F.

Mike the plumber is my hero! He has helped my company pass multiple plumbing inspections. Building Waters makes my job much easier. They are a dependable, hard working group of individuals I know I can count on. Thank you all for everything you do!

—Shelby N.

I called late on a Friday afternoon after realizing my elderly parents had been out of hot water for a few days. The service we received from the initial call through the installation was excellent. This was late on a Friday afternoon, probably when most installers would have been ending their shift. Rob and Ted showed up within 15 minutes of my phone call and were pleasant, friendly, professional and patient. Thank you for your great customer service!

— Lori H.

Great service. Our hot water heater needed to be replaced, and they told us exactly what the cost would be and sent someone out the next day. They were very accommodating regarding scheduling. Jason answered all my questions and did a great job on the installation. He was extremely neat. Did not leave a trace of being there... except for the new water heater.

—JaneMarie S.

Building Waters can cover both plumbing and HVAC services for your home. They're responsive, friendly, and knowledgeable. Highly recommend them.

—Braxton D.

I called Building Waters literally crying because I was worried about how expensive our sink would be to fix. This business exceeded my expectations and fixed our sink within a few hours at a very inexpensive price. Now, my neighbors are getting their entire basement done by Building Waters. Highly recommend this business!!

—Val G.

On time, very polite, left no mess, and most importantly, I paid less than I thought I was going to.

—Greg S.

These people are Johnny-on-the-spot for emergencies and quick repairs!

—Henry G.

Building Waters just finished installing our new air conditioners, and I wanted to tell you how pleased we are with the work they did for us. Top-shelf all the way. Courteous, friendly, extremely competent, with great attention to detail. We are really impressed with Building Waters, the services they provide, and the way they provide them. It's nice to finally find a business that's truly responsive to the needs of the customer.

—Daniel V.

Emailed them on a Sunday with a broken hot water heater, really not expecting a reply until Monday, and they replied within 2 hours! Had the water heater in on Monday morning. Great service. Didn't know this company before, but took the word of other reviews and wasn't disappointed.

—Penny M.

This is our 3rd time we have had work done by Building Waters, and for the 3rd time, they did NOT disappoint! From the INITIAL CALL (thanks front office staff) to the END OF JOB! GREAT CUSTOMER SERVICE ... GREAT response... GREAT work... Competitively priced!! I had a last-minute water heater emergency, and they did everything possible to get it done in a timely manner - which I and my family appreciated!! They exceeded my expectations! DEFINITELY worth the call!

—Michael M.