Ask The Expert

Question:
I have a sump pump on a pedestal. I want to get a new one, however, what is out there? Are there better options for me?

Bill S.

Answer:
I prefer a submersible pump. A submersible pump is cooled by water in the crock so it won’t overheat. I also suggest to have a separate float/switch that is detachable from the pump. This gives the customer the ability to set the run time to be the most efficient. Many submersible pumps have the float/switch as part of the pump. This brings up (2) potential problems. One, if the switch goes bad, you have to change the pump too! The other problem is, you can’t adjust the run time to work efficiently. You usually are fighting mother nature and the pumps are running too often. We also have a battery back up system that sisters our pump and is very user friendly. Call us to help you out and to set up your pump correctly.

Wes Rosenberg, Owner/Master Plumber

Question:
I live out in the country, in a small home with no basement. I woke up one day and my bathtub was full of water and had washed over onto the floor. I didn’t use any of my plumbing. What is going on? I don’t want this to happen again!

Annette R.

Answer:
I believe your sewer is plugged or your septic tank needs pumping out. You gave me a clue! You said that you lived in the country. I bet you have an iron filter or water softener. Softeners and iron filters are usually programmed to backwash during early morning to not bother you during the day and be ready for daily water usage. I believe your softener went into backwash mode due to the plugged sewer. Be grateful that the tub reservoir collected most of the water. A tub full of water could have caused great financial damage. If you need your sewer unplugged or pumped out, please call, we can help you with that.

Wes Rosenberg, Owner/Master Plumber